TopwareAir Suite 2

review and changes for each reservation in onlya few minutes.

TopWEB

Is the perfect B2B, B2C sales channel which facilitates booking, review and changes for each reservation in onlya few minutes.

Through its user friendly graphical interface bookings are completed in only 3 simple steps while including the option to purchase simultaneously various ancillary services such as car rental, hotel, web-check-in, excess luggage etc. so as to optimize the customer’s time while allowing them to create their own customized travel experience which locks in business and significantly increases the airline’s revenue opportunities.

TopWeb booking is composed of three modules respectively, for Private Users, Travel Agents and Airline Operators:

TopWeb Booking private user

Topweb Private User is a proven and powerful front line sales tool for the airlines, which facilitates web based direct access and booking by their customers. Ease of use enables self-service bookingand changes to each reservation to be made via the website, in real time before departure. A complete and friendly system built around the passenger’s needs, Topweb delivers the optimum travel experience. In only 3 steps and with one transaction all clients can make a simple booking and purchase, as part of the transaction, other ancillary travel related products and services including such items as: car rental, hotel, web check-in, SMS notifications, excess baggage etc.

Topweb for the private user is a 24/7 point of sale portal available to all your customers worldwide.

TopWeb Booking private user includes:

Private user:
  • Purchasing procedure in only 3 steps
  • Managing integrated ADT, CHD, INF, SSR, PET
  • Managing multi passengers to PNR
  • Displaying real time low fare and fare breakdown
  • Displaying in real time the seats availability per day, per week, per low fare
  • Managing industry standard passenger reservations
  • Managing time limit during booking process
  • Real time result confirmation of the booking made and sending e-mail/SMS with the reservation code and the itinerary
  • Booking retrieval by PNR or email and the facility to reprint and manage the changes
  • Intelligent flight selection in purchasing and modification steps of Calendar shopping reservation
  • Multiple language web localization
  • Intelligent menu for flights request (in selling and in modification steps)
  • Visualization of the fare rules through dynamic pop-ups
  • Detail wrap-up before final purchase confirmation
  • Calendar shopping with the best offers on the same route
  • Localization of all elements of the website
  • Route map
  • Dynamic time table with real time interrogation of the flights actually available on the database; possibility of downloading and/or printing the time table.
  • Carrier’s presentation area (airline, fleet, services, partners, contacts, job opportunities)
  • Links to commercial partners’ portals
  • Newsletter subscription
  • Multiple FOP: Credit card payments, bank transfers, multi-currency supports, book now and pay later systems
  • E-commerce: secure payment system, IP control, log transactions, black list, verified by Visa and 3D secure code certification
  • Invoice on requests and issues
  • Web Check-in during or post booking process (single or multi PNR)
  • Carnet: managing private or business fares
Managing Dynamic package:
  • Sale of ancillary products and services such as hotels, cars, insurances, excess luggage, etc.
  • Managing change reservations fee or fee based: dates, names, routes, etc.
  • Customer profile - frequent flyer support with on-line registration

TopWeb Agency

TopAgency is the direct sales channel to be used by travel agents and tour operators.
The software module is a full self-service solutionto manage all reservations made by professionals operating in the tourism sector.
The system was created to be used by both travel agents and Airline operators through a simple authentication system operating with user id and password, the securities within the system allocate functions to the user.
The functions allowed to the Travel Agencies and Airline operators depend on the agreement arranged with the carrier.

Main Travel Agency functions:
  • Purchase procedure in only 3 steps
  • Manage integrated ADT, CHD, INF, SSR, PET
  • Manage multi passengers to PNR
  • Registered users access area (staff, travel agencies, tour operators)
  • Manage reservation requests for groups
  • Area for loading of the groups’ and allotments’ data (Excel data loading option: permits loading from an Excel file the names of passengers in a group)
  • New open jaw booking
  • Special requests (bike, sports equipment, assistance etc.)
  • Display real time low fare and fare breakdown
  • Display in real time available seats per one day, per week, per low fare
  • Manage industry standard passenger reservations
  • Manage time limit during booking process
  • Real time confirmation of the result of the booking and e-mail/SMS notification of the reservation code and itinerary
  • Booking retrieval by PNR or e-mail, facility to reprint and manage changes
  • Intelligent flight selection in purchasing and modification steps of the reservation
  • Calendar shopping
  • Multiple language web localization
  • Intelligent menu for the flights request (in sales and in modification steps)
  • Visualization of the fare rules through dynamic pop-ups
  • Detail wrap-up before final purchase confirmation
  • Calendar shopping with the best offers on the same route
  • Localization of all elements of the website
  • Route map
  • Dynamic time table with real time interrogation of the flights actually available on the database; facility to download and/or print the time table
  • Carrier’s presentation area (airline, fleet, services, partners, contacts, job opportunities)
  • Links to commercial partners’ portals
  • Newsletter subscription
  • Multiple FOP: Credit card payment, bank transfer, multi-currency support, book now and pay later system
  • E-commerce: secure payment system, ip control, log transactions, black list, Verified by Visa and 3D secure code certification
  • Invoice on request and issue
  • Web Check-in during or post booking process (single or multi PNR)
  • Carnet: manage private or business fares
Managing Dynamic package:
  • Sale of ancillary products and services such as hotel, carhire, insurance,excess baggage etc.
  • Manage change reservations free or fee based: date-name-route

TopWeb Airline Operators

Topweb Airline Operator was developed to provide airlines witha full IT suite to manage and reviewall the carrier operations through a simple and friendly interface. The system includes all the features available for travel agents but also includesother specific functions only available to the airline operators (e.g. statistics, view PNL, load factor, availability, view each single flight by flight number and flight date. Possibility to open/close flights to sales from the web… etc.)

Main Topweb Airline features:
  • Purchase procedure in only 3 steps
  • Manage integrated ADT, CHD, INF, SSR, PET
  • Manage multi passengers to PNR
  • Registered users access area (staff, travel agencies, tour operators)
  • Manage reservation requests for groups
  • Area for loading of the groups’ and allotments’ data (Excel data loading option: allows loading from an Excel file the names of passengers in a group)
  • Allotment sales list
  • New open jaw booking
  • New booking for unaccompanied minors (UMNR)
  • Special requests (bike, sport equipments, assistance, etc.)
  • Display real time low fare and fare breakdown
  • Display in real time the seats availability per one day, per week, per low fare
  • Manage industry standard passenger reservations
  • Manage time limit during booking process
  • Real time confirmation of the result of the booking made and e-mail/sms sending with the reservation code and the itinerary
  • Booking retrieval by PNR or email, facility to reprint and manage changes
  • Intelligent flight selection in purchasing and modification steps of reservation
  • Calendar shopping
  • Multiple language web localization
  • Intelligent menu for the flights request (in sales and modification steps)
  • Visualization of the fare rules through dynamic pop-ups
  • Detail wrap-up before final purchase confirmation
  • Calendar shopping with the best offers on the same route
  • Localization of all elements of the website
  • Route map
  • Dynamic time table with real time interrogation of the flights actually available on the data base data; facility to download and/or print the time table
  • Carrier’s presentation area (airline, fleet, services, partners, contacts, job opportunities, etc.)
  • Links to commercial partners’ portals
  • Newsletter subscription
  • Invoice on request and issue
FOP
  • Multiple FOP: Credit card payment, bank transfer, multi currency support, book now and pay later system
  • E-commerce: secure payment system, ip control, log transactions, black list, Verified by Visa and 3D secure code certification
Web Check-in during or post booking process (single or multi PNR)
Carnet: manage private or business fares
Manage Dynamic packaging:
  • Sales of ancillary products and services such as hotel, car hire, insurance, excess baggage, etc.
Manage change reservations free or fee based:
  • date-name-route…
  • Name change with fee and possible fare adjustments
  • Passenger(s) Split
  • Cancellations in order to free the seats
  • Cancellation of not yet recorded tickets (void procedure)
  • Date change; with/without fee and possible fare adjustment (depending on the authorizations given to the user)
  • Route change; with/without fee and possible fare adjustment (depending on the authorizations given to the user)
  • Excess baggage
Reports & Statistics
  • E-ticket printing
  • Visualization of accounting ticket
  • Reservations list (either of the user/agency logged in or of all user/agency; depending on the authorizations given to the user)
  • Documents’ list
  • Account statement’s list
  • Commission invoices
  • Access password modification
  • Refund request form
  • Passengers’ list (PNL format)
  • Passenger contact details list
  • List of other agencies’ bookings
  • List of other agencies’ documents
  • Documents’ list by flight
  • View single flight
  • Availability view of each single flight by flight number and flight date
  • Possibility to open/close flights to sales from the web
  • Other agencies account statements’ list
  • Travel agencies’ sales proceeds
  • Sales by booking date
  • Segments sold by nation
  • Agencies’ details and passenger contact details data exportation
  • Proceeds’ report
  • View single flight
  • Flight, routes and load factor analysis
  • Web sales distribution by week
  • Flights’ performance analysis
  • Detailed booking statistics
  • Autonomous promotions management
  • Facilities to export and to print all present data (statistics, passengers’ lists, account statements, etc.)

Easy to use Easy to book